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A first for Saskatchewan: DCM’s platform to consolidate communication province-wide

November 20, 2020

Like many health organizations today, the Saskatchewan Health Authority is an amalgamation of former individual health regions. DCM has provided communications support to many of them for over a decade. In 2017, when they came together as one, our teams began collaborating on a single platform that would centralize communications across the province.

Now, through DCMFlex™, the Saskatchewan Health Authority will have a single system that can house all clinical and non-clinical communication. Initially rolled out in the Saskatoon region, the solution has the ability to connect all of SHA’s 40,000 employees. [Link to DCMFlex page]

One-Touch Brand Management is a robust platform for controlling the flow of branded communication assets. It allows for high levels of customization while locking down core content and visual identity.

For SHA this means:

  • One source and guaranteed consistency for all communications
  • Adherence to all brand/identity standards
  • A consistent experience for SHA users, with single, secure sign-on
  • A consistent experience for patients that takes into account regional and language differences across the province
  • Easy change management and scalability
  • Insight and analytics regarding regulatory compliance and budgetary spend
  • Cost-conscious decision-making

The implementation is part of what SHA calls a “system-wide transformation” and a “multi-year journey in collaboration with patients, health-care providers and partners across the health system”. DCM is proud to help enable that transformation in support of more efficient, harmonized care.

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