While businesses continue to look for new ways to leverage the power of social media, they also continue to grapple with the fact that social ROI can be difficult to pin down.
Enter Zavy, a software platform recently acquired by DCM that helps you make your socials more effective through features like:
Side-by-side comparisons with competitors
Easy-to-understand scoring based on engagement and sentiment
Instant reports you can download straight to PowerPoint
Zavy’s simple yet specific insight lets you see exactly what’s working on social media, then helps you do more of it, faster and better. An intuitive interface in a Software-as-a-Service format, Zavy makes social analytics easier to gather, and act on.
Spending on social advertising is estimated to reach $256 billion globally by 2028, according to Statista. Bearing that in mind, data-based analytics will only become more important as marketers look to tools like Zavy to help them take a more evidence-based approach to social strategy.
DCM has earned a coveted spot among Canada’s Top Growing Companies, a national ranking compiled annually by the Globe and Mail’s Report on Business (ROB) Magazine. It’s an impressive list that spans a wide range of sectors, and features innovators and trail blazers who are making waves in their respective fields. For 2024, DCM’s standing was #380 among a total of 416 firms.
“Being one of Canada’s Top Growing Companies speaks to our very strategic, purposeful growth over the past few years,” said Richard Kellam, DCM’s President & CEO. “Our solid revenue increase in 2022 was followed by a transformative acquisition in 2023 that nearly doubled our size and significantly expanded our products and services.”
The ROB rankings are based on revenue growth over the previous three years—i.e. 2021 to 2023 for the 2024 ranking. DCM’s revenue jump for that period came in at a whopping 73%.
And DCM continues to expand and evolve its offering. Along with the acquisition of Moore Canada Corporation (MCC) in 2023, DCM more recently acquired Zavy, a leader in social media analytics and management. Zavy will play a crucial role in helping DCM clients track, measure, and evaluate media metrics and data to optimize social enagement and campaigns.
DCM has also invested heaviliy in new technology across its print network, and is Canada’s #1 reseller of digital signage by Videri.
“Considering the comprehensiveness of our print and digital solutions, along with capabilities like our Zavy social analytics,” said Richard Kellam, “we’re well-set-up for the future.”
Reducing the environmental impact and increasing the sustainability of our facilities by setting science-based targets to reduce our carbon emissions.
Social
Improving the quality of life of our people by being socially responsible and ensuring a welcoming, diverse work environment.
Governance
Holding ourselves to rigorous and transparent standards through strong corporate governance.
Our commitments
Lowering our GHG emissions through SBTi-validated targets
Helping to create a greener planet, with reforestation a key priority
Building a more inclusive workplace and supporting communities
Improving the sustainability of our operations
You can make a real difference with our PrintReleaf program
PrintReleaf is an innovative platform that reverse-calculates paper consumption and replants the equivalent number of trees. Through the program, we offset 100% of your print, helping you soften your footprint. Even better, you can share your success with your customers using QR codes connected to your own custom dashboard.
All at no additional charge.
Find out how PrintReleaf can support your company’s sustainability goals.
AI Smart Search. AI Smart Summaries. Intelligent transcription. Seamless martech integration. Easy scalability. Out of the box simplicity. Easy to adopt. Just a handful of the features that make ASMBL a powerful and convenient digital asset management system. Designed to organize, store, retrieve, and distribute digital assets, ASMBL helps organizations of any size manage highly complex and ever-increasing volumes of digital content.
Developed by DCM’s digital experts, ASMBL is the first fully AI-enabled DAM featuring full enterprise scalability, intuitive design, and robust security. It includes an intuitive interface which allows users to quickly find and manage the assets they need, helping them collaborate on projects in real time while streamlining workflow and boosting productivity.
It’s also built for scalability, and can effectively manage growth in data volume, access requests and user traffic without compromising performance.
“There are many DAMs out there, but they’re often so complex that companies don’t fully adopt them. ASMBL is AI-powered and easy to use, making it simple and user-friendly—while also allowing it to scale with ease” – Steve Livingstone, Senior Vice President, Digital
DCMFlex™ is used by some of Canada’s largest and best-known FI providers in the insurance business to streamline the creation and personalization of customer communications across traditional and digital channels at scale.
Helping FIs streamline communications and operations
Financial institutions today are raising the bar for digital enablement and service innovation.
Behind the scenes, however, they often struggle with communicating on a large scale.
We help them overcome the challenges of having fragmented marketing and sales teams push out high volumes of sensitive, personalized information.
Tighten security and
compliance
Data integrity and cybersecurity are the #1 priority for most FIs today. Our solutions keep information consistent and secure while allowing frontline teams to personalize and segment communications for a more relevant customer experience.
Use case:Working with a leading alternative lender specializing in personal loans and private-label credit card programs, we developed a solution with:
Configurable approval workflows
Natural language content targeting
Single-pass composition to ensure print-digital consistency
Streamlined customization
Compliance with geographic regulations
Data security
SOC 2 (SAS 70)
PCI DSS Level 1 compliant
Restricted access to data centres
Closed loop automated document factory (ADF) – data centre & production environment
Personnel security
Annual IT awareness training
Criminal background checks
Financial checks
RCMP Level B reliability status
Physical security
CCTV monitoring
Badge access to facility and critical areas
Built-in redundancy
Empower frontline teams
Scattered or remote teams must be able to create and execute campaigns—but financial marketing campaigns must also be compliant and on-brand.
We enable FIs to have it both ways—frontline flexibility with backend control and oversight.
Use case: For a Schedule 1 bank looking to streamline sales communication, our DCMFlex™ solution has allowed our client to:
Automate kitting and shipping processes
Give users 24-7 access to marketing resources
Improve decision-making and sales coaching through more detailed reporting
Transition 11 of 15 administrative positions into higher-value, sales-generating roles
Support sustainability
Consumers today want to know the brands they’re doing business with are operating sustainably—and are working with ethical partners and vendors.
DCM’s comprehensive environmental, social, and governance (ESG) strategy includes firm targets around carbon and waste reduction, as well as a reforestation program through which we’ve replanted over a million trees.
Use case: We’re able to replant trees equal to 100% of our clients’ print consumption, at no cost to them, through our partnership with PrintReleaf.
That progress can be tracked by our clients’ customers through QR codes that link to a custom PrintReleaf dashboard.
To you and your clinical staff, quality patient care is a mission. To your patients, it is an experience measured in time and attention – an experience that begins the moment they enter your facility and often continues long after they leave it.
How RFID tracking helps you deliver better care
Know where critical equipment is • 10% – 20% mobile assets are lost or stolen • 75% of scheduled maintenance time is spent looking for item
Manage inventory levels & costs effectively • 30% — the amount most organizations over-purchase in consumables to prevent running short • 40% — typical pharmacy spend on rush orders and non-contact items
Spend more time on patient care • 10% – 30% of nurses’ time is spent searching for portable medical equipment
Respectfully keep vulnerable patients safe • RFID helps balance patient freedom with patient safety
What is RFID?
Radio frequency identification, or RFID, uses radio waves to communicate between an RFID reader and an electronic tag affixed to an object. Each tag is encoded with a unique identifier that is tied to a database. Tags can be read using handheld or mobile readers, shelf or tabletop readers, or readers that can be installed at doorways or in custom configurations.
Where RFID supports healthcare
Equipment/asset tracking
Item-level inventory visibility
Supply chain management
Patient/people monitoring
Staff utilization
Document/data file management
IT asset tracking
Specimen and test samples
Medication verification
Ambulance inventory
Hazardous materials and waste
Clinical trials
Loss prevention
Surgical instrument tracking
Equipment and patient tracking portal solutions
Smart cabinet / smart shelf solutions for medication and high-value supply inventory control
Operating room case/cart tracking and management
Patient triage, transport and identification as well as family reunification during a mass evacuation
Getting the right fit
There is no “one size fits all” solution for tracking and managing equipment, assets and patients in a healthcare environment. The key is choosing the right technology for your application – the one that provides the information you need, as often as you need it, at a price point you can justify.
Getting started
Contact your DCM Healthcare Solutions account executive. They will work with you to help you assess:
• What are your points of greatest pain?
• What do you need to change?
• What data do you really need (vs. what would be nice to know)?
• Does the cost-benefit potential look positive?
• Is RFID the right solution?
DCM provides some of Canada’s largest healthcare organizations with compliant, secure enterprise solutions. Through our highly experienced team and powerful technology, we improve your information systems so you can keep your focus on caring for patients.
Through our partnership with PrintReleaf, we’re taking a more responsible approach to print.
This month DCM planted its millionth tree as part of a reforestation partnership with PrintReleaf. It’s an indication of what like-minded organizations can achieve when they work together in innovative ways.
Making a difference in a more measurable way
For decades DCM has provided print services to some of the largest organizations in Canada. While the company has expanded its portfolio and now offers a number of digital marketing solutions, print remains an important communication channel for many clients, prompting DCM to continue to look for ways to reduce its paper footprint. The company has been Forest Stewardship Council™ (FSC)-certified since 2007, and in addition, in 2021, it took the significant step of partnering with PrintReleaf.
PrintReleaf has developed a software-based sustainability solution that reverse-calculates paper consumption, then replants the equivalent number of trees in forests designated for restoration and conservation. The program helps participants reduce their overall environmental impact, and share their progress publicly through the use of QR codes connected to a dashboard.
“We want to make a measurable impact,” says DCM President & CEO Richard Kellam. “We want to know with certainty how much of a difference we’re making, and we want to be able to show it. Our partnership with PrintReleaf lets us do that, while at the same time giving our clients a meaningful way to support their own environmental goals.”
The meaning of a million trees
In September 2023, DCM surpassed the million-tree milestone—begging the question: What exactly does a million trees look like?
To put the number in perspective, one million trees is equal to approximately 20,000 acres of mature forest. That’s roughly two times the City of Charlottetown, PEI. Or 23 Central Parks. Or 15,000 football fields.
Twenty-thousand acres of mature forest produce enough oxygen for two million people. And taking into account the various factors that impact the carbon-capture abilities of trees, such as species, size, and age, one million trees can absorb approximately 25,000 tons of carbon dioxide—equivalent to taking 5,600 cars off the road.
Reforestation: a team effort
More than ever, there is a growing concern over the health of our forests, particularly with the wildfires that have become more widespread in recent years. In 2021 alone, fires caused 9.3 million hectares of tree cover loss globally. In addition to the air pollution caused directly by smoke, dying trees and forest fires emit CO2, contributing to more climate change and more fires.
More reasons why many of us are paying attention to the trees we use, and looking for ways to replace them.
PrintReleaf partners with a number of well-established global forestry partners to fulfill its reforestation projects. Working in conjunction with SGS International, all these partners are certified, and all reforestation projects are certified and verified. This is in accordance with the PrintReleaf Standard, which ensures that customers’ environmental goals are met with certified sustainability services. These include transparent reporting; a demonstrated track record in forestry best practices; and survivability of reforested trees. As explained on the PrintReleaf website: “Each reforestation project is audited over an initial eight-year verification timeline, then ongoing, until capacity is achieved to ensure 100% net survivability of trees.”
The many branches of ESG
Big challenges tend to call for multi-faceted solutions, and that is certainly the case with our environmental commitment. PrintReleaf is one part of a layered, science-based approach to reducing environmental impact—one of three prongs in ourenvironmental, social, and governance (ESG) program.
Our environmental efforts include certification by the Sustainable Green Printing Partnership (SGP), the print industry’s most rigorous third-party accreditor. Seven of our facilities are SGP-certified, and maintain an approved sustainability management system (SMS) that governs energy and raw material use, carbon emissions, and chemical and waste management. Progress is monitored via web-based tracking, and facilities are audited every two years.
Our carbon-reduction strategy is based on the global Science Based Targets initiative (SBTi). We’ve set a 2030 target of a 42% energy reduction, to be achieved through steady migration to renewable energy and the purchase of renewable energy credits. We secured Forest Stewardship Council® (FSC) certification in 2007, and now with our PrintReleaf program in place, are able to make a more measurable contribution to sustainable forestry.
Growing trees makes good sense
Reforestation is one part of today’s complex environmental equation, but it’s an important factor in that equation. Trees absorb CO2; they support biodiversity; they prevent water loss and soil erosion, among other things.
As long as people continue to rely on printed communication, we need to seek ways to be more responsible about producing it. PrintReleaf provides a platform for DCM and our clients to do just that.
To be part of the PrintReleaf program, complete the form and we’ll get in touch
Safe, high-quality healthcare begins with efficiency and accuracy
The failure to correctly identify patients causes serious errors related to everything from testing and medication to wrong-person procedures and mistaken discharges. It harms millions of people and costs billions of dollars annually.
PPID technology can dramatically lower the risk of error. Through solutions built around barcoding, scanning, and labelling, clinicians can ensure accurate patient identification at every point of care.
Protecting safety for patients. Instilling confidence in providers.
PPID is vital to patient safety—but it’s also part of maintaining a healthcare team’s credibility and morale.
Instant access to patient & medication data Connect frontline providers with critical data to reduce wrong-patient medication errors and confusion between similar-sounding drug names.
Facility-wide contact tracing Combine the power of printers, barcoded wristbands, and scanners for contact tracing across your facility. Notify nearby staff while protecting their privacy.
Proximity alerting Notify nearby staff of emergencies while protecting their privacy.
Accurate specimen labelling Print barcode labels when and where data is collected, for accurate identification, tracking, and management of specimen samples.
In-depth reporting Dashboards and detailed reports provide instant data analysis.
Standing up to tough healthcare conditions
Healthcare environments are demanding, and are tough on tech devices. PPID solutions are specifically built with features like rugged casing, crack-proof screens, tear/smudge-proof surfaces, and long battery life, to ensure they can take it in the toughest conditions.
Specialty printers
Scanners
Mobile computers
Wristbands – z-bands and laser bands
Supplies – barcode labels, IQ colour labels
Learn how our PPID support has helped Canada’s largest provincial Healthcare provider meet higher standards for PPID care.
DCM provides some of Canada’s largest healthcare organizations with compliant, secure enterprise solutions. Through our highly experienced team and powerful technology, we improve your information systems so you can keep your focus on caring for patients.
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Let us help improve your team’s accuracy and efficiency.
