Many ways to bring a message to life
- Direct mail
- Brochures
- Annual reports
- In-location signage
- Flyers
- Posters
- Calendars
- Pocket folders
- Packaging
- Newsletters
- Outdoor signage
- Notepads
- Postcards
- Stationery
- And much more
That’s the advantage of CCM360 — a superior, cloud-based platform coupled with DCM’s deep digital expertise and decades of experience in banking, healthcare, energy, and other regulated sectors.
It’s a fully managed solution that seamlessly combines regulatory and marketing content across all customer communications. Bills. Statements. Letters. Policy updates. Every touchpoint is an opportunity to build your brand and strengthen loyalty — while ensuring tight regulatory compliance.
“We work with most of the tier-one banks and insurance providers in Canada, and all levels of government. Regulatory communication is simply part of our DNA,” says Steve Livingstone, SVP Digital Solutions at DCM. “We truly understand the communication challenges that come with this kind of environment — including the need to operate at the highest standards of security and data protection.”
DCM’s security credentials include SOC2-Type II, PCI-DSS, full PIPEDA and OSFI compliance, Protected B-clearance for all employees, and ISO 27001 certification.
Key features include a powerful composition engine, which enables users to create dynamic content through intuitive templates. Messages are highly personalized while core regulatory and branding elements remain locked down.
“And features like the ability to access and interact with digital statements is a huge plus for customers,” says Steve Livingstone. “They have more control and insight on their data, helping to increase satisfaction while letting our clients do more with less.”
Digital adoption is a big part of the CCM360 strategy. “By offering customers compelling marketing messages along with the convenience of e-presentment and archiving, you encourage them to go digital at every opportunity,” says Livingstone.
It’s a true end-to-end solution: Fully managed. The highest level of security. And one customer journey.
Take a deeper dive into CCM360 here.
Brochures. Mailers. Manuals. Annual reports. Keeping on top of the large volumes of communication needed to support education and other public services is a constant challenge.A task that never ends.
As an OECM Supplier Partner, DCM’s focus is always: How do we make the task easier?
As a trusted not-for-profit partner, OECM—Ontario Education Collaborative Marketplace—connects not only educators but also broader public sector organizations with pre-qualified, competitively sourced suppliers.
And as an OECM partner, DCM provides OECM members with a simple, easy way to access
a wide range of print services. One email, one point of contact—all under OECM’s Master Agreement, and all in compliance with the Broader Public Sector (BPS).
The result is a streamlined procurement process that saves time and reduces admin while giving OECM members access to industry-leading expertise, quality, and exceptional value. DCM has four decades of print experience with some of Canada’s largest organizations.
Many of our project managers are PMP-certified, with 15+ years of experience and a track record of smoothly executing complex projects on time, on budget, and on brand.
Paper. Plastics. Fabrics. Foil. Spot gloss. The list goes on. We offer an almost endless variety of unique printing platforms and finishes to maximize creativity and ensure every piece of collateral stands out.
Our G7-certified facilities provide unparallelled colour management across our network, ensuring strict adherence to each client’s guidelines and colour management systems.
Our national, bilingual client-service team proactively manages every detail from start to finish—leaving clients free to do what they do best.
As part of our commitment to environmental responsibility, we are partners with PrintReleaf. Through this alliance, we reforest 100% of the paper used for our clients’ print—replanting one tree for every tree consumed. It’s part of a measurable, transparent approach to sustainability that we believe is important to many organizations today, particularly in the public sector where accountability and leadership are crucial.
To get us started on your project, reach out any time.
Carlo Del Colombo
Director, Sales
While businesses continue to look for new ways to leverage the power of social media, they also continue to grapple with the fact that social ROI can be difficult to pin down.
Enter Zavy, a software platform recently acquired by DCM that helps you make your socials more effective through features like:
Side-by-side comparisons with competitors
Easy-to-understand scoring based on engagement and sentiment
Instant reports you can download straight to PowerPoint
Zavy’s simple yet specific insight lets you see exactly what’s working on social media, then helps you do more of it, faster and better. An intuitive interface in a Software-as-a-Service format, Zavy makes social analytics easier to gather, and act on.
Spending on social advertising is estimated to reach $256 billion globally by 2028, according to Statista. Bearing that in mind, data-based analytics will only become more important as marketers look to tools like Zavy to help them take a more evidence-based approach to social strategy.
Read our press release on acquiring Zavy.
DCM has earned a coveted spot among Canada’s Top Growing Companies, a national ranking compiled annually by the Globe and Mail’s Report on Business (ROB) Magazine. It’s an impressive list that spans a wide range of sectors, and features innovators and trail blazers who are making waves in their respective fields. For 2024, DCM’s standing was #380 among a total of 416 firms.
“Being one of Canada’s Top Growing Companies speaks to our very strategic, purposeful growth over the past few years,” said Richard Kellam, DCM’s President & CEO. “Our solid revenue increase in 2022 was followed by a transformative acquisition in 2023 that nearly doubled our size and significantly expanded our products and services.”
The ROB rankings are based on revenue growth over the previous three years—i.e. 2021 to 2023 for the 2024 ranking. DCM’s revenue jump for that period came in at a whopping 73%.
And DCM continues to expand and evolve its offering. Along with the acquisition of Moore Canada Corporation (MCC) in 2023, DCM more recently acquired Zavy, a leader in social media analytics and management. Zavy will play a crucial role in helping DCM clients track, measure, and evaluate media metrics and data to optimize social enagement and campaigns.
DCM has also invested heaviliy in new technology across its print network, and is Canada’s #1 reseller of digital signage by Videri.
“Considering the comprehensiveness of our print and digital solutions, along with capabilities like our Zavy social analytics,” said Richard Kellam, “we’re well-set-up for the future.”
View the ROB ranking of Canada’s Top Growing Companies
Check out our inaugural ESG Report.
Reducing the environmental impact and increasing the sustainability of our facilities by setting science-based targets to reduce our carbon emissions.
Improving the quality of life of our people by being socially responsible and ensuring a welcoming, diverse work environment.
Holding ourselves to rigorous and transparent standards through strong corporate governance.
PrintReleaf is an innovative platform that reverse-calculates paper consumption and replants the equivalent number of trees. Through the program, we offset 100% of your print, helping you soften your footprint. Even better, you can share your success with your customers using QR codes connected to your own custom dashboard.
All at no additional charge.
AI Smart Search. AI Smart Summaries. Intelligent transcription. Seamless martech integration. Easy scalability. Out of the box simplicity. Easy to adopt. Just a handful of the features that make ASMBL a powerful and convenient digital asset management system. Designed to organize, store, retrieve, and distribute digital assets, ASMBL helps organizations of any size manage highly complex and ever-increasing volumes of digital content.
Developed by DCM’s digital experts, ASMBL is the first fully AI-enabled DAM featuring full enterprise scalability, intuitive design, and robust security. It includes an intuitive interface which allows users to quickly find and manage the assets they need, helping them collaborate on projects in real time while streamlining workflow and boosting productivity.
It’s also built for scalability, and can effectively manage growth in data volume, access requests and user traffic without compromising performance.
“There are many DAMs out there, but they’re often so complex that companies don’t fully adopt them. ASMBL is AI-powered and easy to use, making it simple and user-friendly—while also allowing it to scale with ease” – Steve Livingstone, Senior Vice President, Digital
Explore ASMBL.ai
Read our press release
Follow ASMBL on LinkedIn
DCMFlex™ is used by some of Canada’s largest and best-known FI providers in the insurance business to streamline the creation and personalization of customer communications across traditional and digital channels at scale.
Helping FIs streamline communications and operations
Financial institutions today are raising the bar for digital enablement and service innovation.
Behind the scenes, however, they often struggle with communicating on a large scale.
We help them overcome the challenges of having fragmented marketing and sales teams push out high volumes of sensitive, personalized information.
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Tighten security and Data integrity and cybersecurity are the #1 priority for most FIs today. Our solutions keep information consistent and secure while allowing frontline teams to personalize and segment communications for a more relevant customer experience. Use case: Working with a leading alternative lender specializing in personal loans and private-label credit card programs, we developed a solution with:
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Data security
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Personnel security
Physical security
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Empower frontline teams Scattered or remote teams must be able to create and execute campaigns—but financial marketing campaigns must also be compliant and on-brand. We enable FIs to have it both ways—frontline flexibility with backend control and oversight. Use case: For a Schedule 1 bank looking to streamline sales communication, our DCMFlex™ solution has allowed our client to:
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Support sustainability Consumers today want to know the brands they’re doing business with are operating sustainably—and are working with ethical partners and vendors. DCM’s comprehensive environmental, social, and governance (ESG) strategy includes firm targets around carbon and waste reduction, as well as a reforestation program through which we’ve replanted over a million trees. Use case: We’re able to replant trees equal to 100% of our clients’ print consumption, at no cost to them, through our partnership with PrintReleaf. That progress can be tracked by our clients’ customers through QR codes that link to a custom PrintReleaf dashboard. See DCM’s reforestation dashboard here.
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Let’s improve your communication efficiency Contact Peter Casey – Team lead
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Learn more about how we make financial services work better.
Reduce costs, improve efficiency, increase patient safety
To you and your clinical staff, quality patient care is a mission. To your patients, it is an experience measured in time and attention – an experience that begins the moment they enter your facility and often continues long after they leave it.
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How RFID tracking helps you deliver better care |
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Know where critical equipment is |
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Manage inventory levels & costs effectively |
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Spend more time on patient care |
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Respectfully keep vulnerable patients safe |
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What is RFID? Radio frequency identification, or RFID, uses radio waves to communicate between an RFID reader and an electronic tag affixed to an object. Each tag is encoded with a unique identifier that is tied to a database. Tags can be read using handheld or mobile readers, shelf or tabletop readers, or readers that can be installed at doorways or in custom configurations. |
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Where RFID supports healthcare
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Getting the right fit
There is no “one size fits all” solution for tracking and managing equipment, assets and patients in a healthcare environment. The key is choosing the right technology for your application – the one that provides the information you need, as often as you need it, at a price point you can justify.
Getting startedContact your DCM Healthcare Solutions account executive. They will work with you to help you assess: • What are your points of greatest pain? |
| DCM provides some of Canada’s largest healthcare organizations with compliant, secure enterprise solutions. Through our highly experienced team and powerful technology, we improve your information systems so you can keep your focus on caring for patients. |  |
