More efficient marketing. More visible procurement.
What if you could streamline multichannel marketing while improving the transparency of your supply chain? DCMFlex™ is a simpler customer communication platform that does both.
Customer communications management (CCM) made simple
For today’s smaller, leaner marketing and communications teams—more channels; fewer resources; tighter accountability—DCMFlex is the go-to for faster, simpler multichannel marketing.
DCMFlex is a powerful CCM platform that lets you create customized collateral, execute personalized campaigns, and streamline fulfillment across digital and print, all while keeping brand standards and regulatory content locked down.
At the same time, it provides a clear line of sight to inventory, usage, and cost—right down to individual brands and lines of business.
- Manage assets through a
central catalogue storefront
- Control customization
with easy design templates
- Target content to
local or specific markets
- Ensure regulatory compliance by integrating automatically with
systems of record (CRM, accounting)
- Set up cost centres
by brand or line of business
- Empower resources to
eliminate approval bottlenecks
- Shorten turnarounds
from weeks to days
- Reduce manual intervention and
Lower the risk of error
- Scale the system to
grow with your business
DCMFlex is an all-in-one customer communication platform for creating and deploying everything from email campaigns and welcome kits to event banners and retail signage. Replicate previous campaigns; monitor usage; generate reports; track costs—and more.
Full campaign management
Easily merge templated emails with your customer lists to execute campaigns more simply, quickly, and frequently.
Built-in approvals & compliance
Updates and orders are automatically sent to the designated approver, while templated fine print makes certain the right message goes to the right market.
Create templates that all your marketers and creatives can use to develop collateral and campaigns.
Store all your customer and campaign data in one place, so you always know you’re accessing the latest file.
Reduce your tech stack rather than add to it: DCMFlex plugs into more than 70 leading business and marketing applications.