Print, Production & Fulfillment

Print, Production & Fulfillment

Personalized Direct Mail

Personalized Direct Mail

Data, personalization and execution come together in targeted direct mail that drives engagement, response, measurable results, and real business outcomes.

Direct mail that works smarter

From targeted strategy to seamless execution

Direct mail that works smarter

From targeted strategy to seamless execution

Direct mail that works smarter

Stand out, lift response, fuel growth

Stand out, lift response, fuel growth

From short runs to high volume

Direct mail that drives customers to act

Direct mail that drives customers to act

All your print projects executed with precision

Direct mail gives your message a physical presence, helping your brand stand out, hold attention, and create a guaranteed brand impression. From highly targeted acquisition and personalized retention campaigns to large-scale, integrated marketing programs, DCM helps turn customer insight into personalized direct mail that drives response, builds loyalty, and supports measurable business growth. Reach new audiences Re-engage existing customers. Bring campaigns to market with speed and precision. We make it all simpler, from strategy and creative to production, personalization, mail delivery, and measurement.
Direct mail gives your message a physical presence, helping your brand stand out, hold attention, and create a guaranteed brand impression. From highly targeted acquisition and personalized retention campaigns to large-scale, integrated marketing programs, DCM helps turn customer insight into personalized direct mail that drives response, builds loyalty, and supports measurable business growth. Reach new audiences Re-engage existing customers. Bring campaigns to market with speed and precision. We make it all simpler, from strategy and creative to production, personalization, mail delivery, and measurement.

Tier-one partnerships

Tier-one partnerships

Single-source expertise

Single-source expertise

Committed to sustainability

As one of Canada’s largest print and direct mail suppliers and a Canada Post Smartmail Expert Partner, we bring to every project more than 40 years of experience. We expertly navigate all the design, data targeting, and delivery options available to you, then help you execute your vision in line with your budget.

Why clients choose DCM for direct mail

Why clients choose DCM for direct mail

Why DCM for commercial print

Precise targeting, privacy compliance, proven results

Precise targeting, privacy compliance, proven results

More support, less complexity, proven results

Reach your ideal audience

With an audience-first approach — rather than working strictly by channel — you can build your ideal target audience and combine direct mail and digital into one cohesive strategy for the same individual target. 

Privacy plus channel consistency

We activate one audience consistently across digital and direct, based on intelligence that includes audience definition, opportunity sizing, and market prioritization.   

One powerful data ecosystem

30K+ data variables covering deep consumer metrics. 780K+ postal codes. 94 demographic and psychographic personas. Zero reliance on tracking cookies or direct personal information (PII). All updated multiple times a year.

Give your digital marketing a lift 

Start your next campaign today

Start your next campaign today

Direct mail in action

A client’s story

Direct mail in action

A client’s story

How direct mail boosted conversion for a major utility

How direct mail boosted conversion for a major utility

Delivering high-quality print at scale

From inbox fatigue to an $800k revenue increase

From inbox fatigue to an $800k revenue increase

Turning complex needs into consistent, reliable communications

A leading Canadian utility was finding its direct mail formats were delivering less-than-ideal performance, while digital advertising was seeing overexposure and inbox fatigue. A new direct mail format and compelling offer made customers stop and take notice.

A leading Canadian utility was finding its direct mail formats were delivering less-than-ideal performance, while digital advertising was seeing overexposure and inbox fatigue. A new direct mail format and compelling offer made customers stop and take notice.

SOC 2 Type II • API-First Architecture • Human-in-the-Loop Controls • 99%+ Classification Accuracy • Straight-Through Processing • Immutable Audit Trails

3X the conversion rate

Innovative design drives engagement

A locking slider with tab grabbed attention and made the piece interactive: Pulling the tab revealed highly relevant campaign information — in this case, different water contaminants

3X the conversion rate

Innovative design drives engagement

A locking slider with tab grabbed attention and made the piece interactive: Pulling the tab revealed highly relevant campaign information — in this case, different water contaminants

$800k revenue increase

Compelling offer + clear CTA

A high-value incentive combined with a strong CTA drove a healthy volume of online form and phone inquires.

$800k revenue increase

Compelling offer + clear CTA

A high-value incentive combined with a strong CTA drove a healthy volume of online form and phone inquires.

Enhanced brand awareness

Direct mail helps cut through clutter

The creative thinking and execution behind the campaign helped the client stand out and drive positive brand awareness.

Enhanced brand awareness

Direct mail helps cut through clutter

The creative thinking and execution behind the campaign helped the client stand out and drive positive brand awareness.

FAQ

Answers to common questions

What formats and sizes are available for direct mail?

Postcards, letters, catalogues, self-mailers — the choice of formats for direct mail is almost endless, and depends largely on your message, audience, and budget. 

Contact us today to explore the options for your next campaign. 

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How do I get a mailing list?

You can (securely) send us your customer data and we’ll build a list from that — taking into consideration how clean and compliant your data is — or we can work with you to create a targeted list based on your campaign goals and audience.

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What kind of targeting criteria do you use?

We can target by a wide range of criteria, including location, age, household income, lifestyle, purchasing behaviour, business sector, company size, job function, and more.

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How much does a direct mail campaign cost?

Campaign costs vary widely depending on format, quantity, personalization, postage, and fulfilment requirements. While direct mail involves more upfront investment than some digital channels, it consistently delivers strong ROI — particularly when the audience is well-targeted and the creative is relevant.  

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How long does a direct mail campaign take to produce and deliver?

Direct mail timing depends on the complexity of the campaign, but as a general guide, allow two to four weeks between final artwork approval and delivery. We'll establish a production schedule at the start and keep you informed at every stage.

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How do I measure the success of a direct mail campaign?

There are several ways to track direct mail response. The most common are personalized URLs (PURLs) and QR codes, promotional codes, unique phone numbers, and reply cards. We can help you build trackable elements into your campaign so you can clearly measure performance and apply the insight to future campaigns.

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Get in touch with our organization

And start growing in new dimensions

Contact us

Reach out today and let’s talk about how we can simplify your next project.

9195 Torbram Road
Brampton, Ontario L6S 6H2

(905) 791-3151

1 800 268-0128

(905) 791-3277 (Fax)

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients
Get in touch with our organization

And start growing in new dimensions

Contact us

Reach out today and let’s talk about how we can simplify your next project.

9195 Torbram Road
Brampton, Ontario L6S 6H2

(905) 791-3151

1 800 268-0128

(905) 791-3277 (Fax)

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients
Get in touch with our organization

And start growing in new dimensions

Contact us

Reach out today and let’s talk about how we can simplify your next project.

9195 Torbram Road
Brampton, Ontario L6S 6H2

(905) 791-3151

1 800 268-0128

(905) 791-3277 (Fax)

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients
Get in touch with our organization

And start growing in new dimensions

Contact us

Reach out today and let’s talk about how we can simplify your next project.

9195 Torbram Road
Brampton, Ontario L6S 6H2

(905) 791-3151

1 800 268-0128

(905) 791-3277 (Fax)

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients