back
SLA compliance and 20+ years of service
Keeping communications smooth for Canada's largest lottery provider
Keeping communications smooth for Canada's largest lottery provider
Jan 19, 2026
Keeping communications smooth for Canada's largest lottery provider
Jan 19, 2026
Proven reliability producing more than 300,000 thermal rolls and up to 40 million selection slips a year
Challenge
The large-scale complexity of lottery production requires constant oversight and exceptional print capacity. The industry is heavily regulated, making compliance and quality control critical. And scalability is a must for the large print runs that quickly ramp up and down throughout the year. For over two decades, DCM has met these challenges for Canada’s largest lottery provider.
Solution
We produce more than 300,000 thermal rolls and up to 40 million selection slips a year for our client. Every printed piece must meet the most rigorous QC. Weekly inventory reporting provides clear visibility into stock levels, while warehousing across multiple DCM facilities helps ensure stock is always available. With deep experience and a relentless focus on improvement, we continue to deliver superior performance.
Strategy
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 72 44" xmlns="http://www.w3.org/2000/svg"><g d="M 0 0 L 71 0 L 71 36 L 0 36 Z M 57.086 2.38 L 57.086 9.129 L 64.043 9.129 L 64.043 15.879 L 71 15.879 L 71 2.38 Z M 0 13.415 L 7.882 13.415 C 14.233 13.415 18.622 17.645 18.622 23.162 L 18.622 23.219 C 18.622 28.737 14.233 33.023 7.882 33.023 L 0 33.023 Z M 7.882 29.13 C 11.518 29.13 13.974 26.75 13.974 23.276 L 13.974 23.219 C 13.974 19.745 11.521 17.309 7.882 17.309 L 4.447 17.309 L 4.447 29.13 L 7.884 29.13 Z M 19.517 23.274 L 19.517 23.217 C 19.517 17.643 23.848 13.077 30.055 13.077 C 33.865 13.077 36.147 14.309 38.024 16.101 L 35.195 19.267 C 33.636 17.894 32.049 17.055 30.028 17.055 C 26.62 17.055 24.167 19.8 24.167 23.162 L 24.167 23.219 C 24.167 26.579 26.564 29.381 30.028 29.381 C 32.337 29.381 33.753 28.483 35.339 27.084 L 38.169 29.857 C 36.089 32.014 33.78 33.359 29.882 33.359 C 23.934 33.359 19.516 28.905 19.516 23.276 M 39.411 13.415 L 44.204 13.415 L 49.516 21.706 L 54.83 13.415 L 59.621 13.415 L 59.621 33.022 L 55.203 33.022 L 55.203 20.221 L 49.516 28.597 L 49.401 28.597 L 43.77 20.306 L 43.77 33.022 L 39.411 33.022 Z M 64.043 9.129 L 71 9.129 L 71 2.38 Z M 71 2.38 L 64.043 2.38 L 64.043 9.129 Z M 64.043 2.38 L 57.086 2.38 L 57.086 9.129 Z M 71 9.129 L 64.043 9.129 L 64.043 15.879 Z M 62.232 31.494 L 61.644 31.494 L 61.644 31.169 L 63.188 31.169 L 63.188 31.494 L 62.6 31.494 L 62.6 33.021 L 62.234 33.021 L 62.234 31.494 Z M 63.595 31.169 L 63.987 31.169 L 64.563 32.048 L 65.139 31.169 L 65.517 31.169 L 65.517 33.021 L 65.165 33.021 L 65.165 31.704 L 64.577 32.588 L 64.539 32.588 L 63.951 31.704 L 63.951 33.021 L 63.599 33.021 L 63.599 31.169 Z" fill="transparent" height="36px" id="J2eRAXtCu" width="71.00000093615597px"><path d="M 0 0 L 71 0 L 71 36 L 0 36 Z" fill="transparent" height="36px" id="m5mxCdDYT" width="71px"/><g d="M 57.086 0 L 57.086 6.749 L 64.043 6.749 L 64.043 13.498 L 71 13.498 L 71 0 Z M 0 11.035 L 7.882 11.035 C 14.233 11.035 18.622 15.264 18.622 20.782 L 18.622 20.839 C 18.622 26.356 14.233 30.643 7.882 30.643 L 0 30.643 Z M 7.882 26.749 C 11.518 26.749 13.974 24.369 13.974 20.896 L 13.974 20.839 C 13.974 17.365 11.521 14.928 7.882 14.928 L 4.447 14.928 L 4.447 26.749 L 7.884 26.749 Z M 19.517 20.893 L 19.517 20.837 C 19.517 15.263 23.848 10.697 30.055 10.697 C 33.865 10.697 36.147 11.928 38.024 13.721 L 35.195 16.887 C 33.636 15.514 32.049 14.675 30.028 14.675 C 26.62 14.675 24.167 17.42 24.167 20.782 L 24.167 20.839 C 24.167 24.199 26.564 27 30.028 27 C 32.337 27 33.753 26.103 35.339 24.704 L 38.169 27.477 C 36.089 29.634 33.78 30.979 29.882 30.979 C 23.934 30.979 19.516 26.524 19.516 20.895 M 39.411 11.035 L 44.204 11.035 L 49.516 19.326 L 54.83 11.035 L 59.621 11.035 L 59.621 30.642 L 55.203 30.642 L 55.203 17.841 L 49.516 26.217 L 49.401 26.217 L 43.77 17.926 L 43.77 30.642 L 39.411 30.642 Z M 64.043 6.749 L 71 6.749 L 71 0 Z M 71 0 L 64.043 0 L 64.043 6.749 Z M 64.043 0 L 57.086 0 L 57.086 6.749 Z M 71 6.749 L 64.043 6.749 L 64.043 13.498 Z M 62.232 29.114 L 61.644 29.114 L 61.644 28.789 L 63.188 28.789 L 63.188 29.114 L 62.6 29.114 L 62.6 30.64 L 62.234 30.64 L 62.234 29.114 Z M 63.595 28.789 L 63.987 28.789 L 64.563 29.668 L 65.139 28.789 L 65.517 28.789 L 65.517 30.64 L 65.165 30.64 L 65.165 29.324 L 64.577 30.208 L 64.539 30.208 L 63.951 29.324 L 63.951 30.64 L 63.599 30.64 L 63.599 28.789 Z" fill="transparent" height="30.978611774681305px" id="M4u4jKtB1" transform="translate(0 2.38)" width="71.00000093615597px"><path d="M 0 0 L 0 6.749 L 6.957 6.749 L 6.957 13.498 L 13.914 13.498 L 13.914 0 Z" fill="rgb(246, 206, 62)" height="13.498320000000021px" id="MO1aANKAT" transform="translate(57.086 0)" width="13.913773519163783px"/><path d="M 0 0.338 L 7.882 0.338 C 14.233 0.338 18.622 4.568 18.622 10.085 L 18.622 10.142 C 18.622 15.66 14.233 19.946 7.882 19.946 L 0 19.946 Z M 7.882 16.053 C 11.518 16.053 13.974 13.673 13.974 10.199 L 13.974 10.142 C 13.974 6.668 11.521 4.232 7.882 4.232 L 4.447 4.232 L 4.447 16.053 L 7.884 16.053 Z M 19.517 10.197 L 19.517 10.14 C 19.517 4.566 23.848 0 30.055 0 C 33.865 0 36.147 1.232 38.024 3.024 L 35.195 6.19 C 33.636 4.817 32.049 3.978 30.028 3.978 C 26.62 3.978 24.167 6.723 24.167 10.085 L 24.167 10.142 C 24.167 13.502 26.564 16.304 30.028 16.304 C 32.337 16.304 33.753 15.406 35.339 14.007 L 38.169 16.78 C 36.089 18.937 33.78 20.282 29.882 20.282 C 23.934 20.282 19.516 15.828 19.516 10.199 M 39.411 0.338 L 44.204 0.338 L 49.516 8.629 L 54.83 0.338 L 59.621 0.338 L 59.621 19.945 L 55.203 19.945 L 55.203 7.144 L 49.516 15.52 L 49.401 15.52 L 43.77 7.229 L 43.77 19.945 L 39.411 19.945 Z" fill="rgb(0, 0, 0)" height="20.281800098655914px" id="oz1K51fWz" transform="translate(0 10.697)" width="59.62132652649575px"/><path d="M 0 6.749 L 6.957 6.749 L 6.957 0 Z" fill="rgb(244, 140, 66)" height="6.7491600000000105px" id="uYm1ub0YW" transform="translate(64.043 0)" width="6.956886759581721px"/><path d="M 6.957 0 L 0 0 L 0 6.749 Z" fill="rgb(247, 167, 72)" height="6.7491600000000105px" id="LFZFxhWPD" transform="translate(64.043 0)" width="6.956886759581721px"/><path d="M 6.957 0 L 0 0 L 0 6.749 Z M 13.914 6.749 L 6.957 6.749 L 6.957 13.498 Z" fill="rgb(251, 192, 78)" height="13.498328872833202px" id="q7I33jitA" transform="translate(57.086 0)" width="13.913773051085627px"/><path d="M 0.588 0.325 L 0 0.325 L 0 0 L 1.544 0 L 1.544 0.325 L 0.956 0.325 L 0.956 1.851 L 0.59 1.851 L 0.59 0.325 Z M 1.951 0 L 2.342 0 L 2.919 0.878 L 3.495 0 L 3.873 0 L 3.873 1.851 L 3.52 1.851 L 3.52 0.535 L 2.932 1.419 L 2.895 1.419 L 2.307 0.535 L 2.307 1.851 L 1.954 1.851 L 1.954 0 Z" fill="rgb(0, 0, 0)" height="1.8512399342293122px" id="MYpBeS_sX" transform="translate(61.644 28.789)" width="3.8727159400534674px"/></g></g></svg>)
Client stories
Your success is our success
DCM powers growth among its partners
More insights on how we support industry leaders
Client stories
Your success is our success
DCM powers growth among its partners
More insights on how we support industry leaders
Client stories
Your success is our success
DCM powers growth among its partners
More insights on how we support industry leaders
DCM insights
We help you grow
Solving problems. Sharing insight. Driving success.
More insights on how we support industry leaders
DCM insights
We help you grow
Solving problems. Sharing insight. Driving success.
More insights on how we support industry leaders
DCM insights
We help you grow
Solving problems. Sharing insight. Driving success.
More insights on how we support industry leaders
We answer your questions
Answers you can rely on
DCM provides end-to-end marketing and communication solutions, from marketing automation and digital asset management to full-service commercial print and creative services. Our goal is to simplify all these processes while helping clients increase their marketing impact and ROI.
All of them. We are a true omnichannel provider, personalizing, automating and delivering communications for print (business forms to in-store and out-of-home) as well as digital (web, email, social, SMS).
Our key sectors are: financial services, retail, healthcare & wellness, not-for-profit, energy, hospitality, transportation, lottery, government, and telecom. Our 65+ years in business mean we have really well-rounded expertise, so if your sector isn’t listed here, please feel free to ask us about it.
We have a formal sustainability strategy focused on five areas: 1. Reducing carbon. 2. Working with suppliers to set science-based targets. 3. Reforestation — since 2021 we’ve reforested over 3 million trees. 4. Good governance. 5. Continual sustainability improvement.
Simply contact our team through the website form or by email and we’ll schedule a discovery call to get started.
We answer your questions
Answers you can rely on
DCM provides end-to-end marketing and communication solutions, from marketing automation and digital asset management to full-service commercial print and creative services. Our goal is to simplify all these processes while helping clients increase their marketing impact and ROI.
All of them. We are a true omnichannel provider, personalizing, automating and delivering communications for print (business forms to in-store and out-of-home) as well as digital (web, email, social, SMS).
Our key sectors are: financial services, retail, healthcare & wellness, not-for-profit, energy, hospitality, transportation, lottery, government, and telecom. Our 65+ years in business mean we have really well-rounded expertise, so if your sector isn’t listed here, please feel free to ask us about it.
We have a formal sustainability strategy focused on five areas: 1. Reducing carbon. 2. Working with suppliers to set science-based targets. 3. Reforestation — since 2021 we’ve reforested over 3 million trees. 4. Good governance. 5. Continual sustainability improvement.
Simply contact our team through the website form or by email and we’ll schedule a discovery call to get started.
We answer your questions
Answers you can rely on
DCM provides end-to-end marketing and communication solutions, from marketing automation and digital asset management to full-service commercial print and creative services. Our goal is to simplify all these processes while helping clients increase their marketing impact and ROI.
All of them. We are a true omnichannel provider, personalizing, automating and delivering communications for print (business forms to in-store and out-of-home) as well as digital (web, email, social, SMS).
Our key sectors are: financial services, retail, healthcare & wellness, not-for-profit, energy, hospitality, transportation, lottery, government, and telecom. Our 65+ years in business mean we have really well-rounded expertise, so if your sector isn’t listed here, please feel free to ask us about it.
We have a formal sustainability strategy focused on five areas: 1. Reducing carbon. 2. Working with suppliers to set science-based targets. 3. Reforestation — since 2021 we’ve reforested over 3 million trees. 4. Good governance. 5. Continual sustainability improvement.
Simply contact our team through the website form or by email and we’ll schedule a discovery call to get started.