DCM Acquires Octacom

DCM is pleased to announce the acquisition of Octacom, a trusted Canadian provider of intelligent document processing, digitization, automation, and business process outsourcing solutions.

This marks an important step in DCM’s continued evolution as a technology-enabled partner for organizations managing complex, business-critical communications and workflows.

For decades, DCM has helped clients produce, manage, and deliver essential communications at scale. As organizations continue to modernize, the need is becoming broader. Clients are not only looking for support with the communications they send, but also with the documents, data, and workflows those communications create.

Every day, organizations manage large volumes of forms, invoices, claims, statements, records, applications, and other critical documents. Too often, the work required to capture, extract, validate, route, and act on that information remains manual, time-consuming, and difficult to scale.

That is where Octacom strengthens DCM’s offering.

Since 1976, Octacom has helped organizations address complex operational challenges through large-scale scanning, AI-enhanced data capture, secure integrations, intelligent document processing, and business process outsourcing support. Its expertise is especially relevant for organizations operating in high-volume, compliance-driven environments where accuracy, security, and reliability are essential.

Together, DCM and Octacom will be able to support more of the information lifecycle: from the creation, production, and delivery of critical communications to the digitization, extraction, automation, and management of the information they generate.

For clients, this means access to a broader set of capabilities, including:

• Intelligent document processing and AI-enhanced capture

• Document digitization and secure records management

• Digital mailroom and workflow automation

• Data extraction, validation, and routing

• Business process outsourcing support

• DCM’s broader marketing communications, print, digital, campaign management, digital signage, and digital asset management solutions

This acquisition also brings together two organizations with complementary expertise, shared client-first values, and a strong focus on secure, reliable execution. Octacom will continue to operate as a distinct division of DCM, retaining its name, team, leadership, and service approach, while benefiting from DCM’s scale, national reach, and operational capacity.

For DCM, this is a natural expansion of our mission: delivering end-to-end solutions that are surprisingly simple.

By bringing Octacom’s intelligent document processing and automation capabilities into DCM, we are better positioned to help clients simplify complex, information-heavy workflows, reduce manual effort, improve accuracy, and modernize the way critical information moves through their organization.

We are proud to welcome Octacom to DCM and excited about the value we can deliver together for clients across Canada and North America.

A brighter future. Together.